Caretaker/Porter

We are now recruiting for a Caretaker/Porter to join the Carlton Manor Team.

The Caretaker/Porter is a key member of our site staff, responsible for a variety of essential tasks around the premises. This role requires establishing excellent and professional working relationships with group staff, selected external suppliers, and all stakeholders. Above all, the Caretaker/Porter must recognise their role as a service provider, supporting the Estate’s ethos and brand.

The summary of the role is to maintain a diligent oversight of the day-to-day security, and a hands-on proactive approach in the operation aspects and maintenance of the estate.

Hiring Manager: General Manager

Main Duties -

Security/Key Holding:

• Key holding duties including daily unlocking and locking of buildings all year round, as well as callout duties.
• Respond to situations relating to the security and safety of the estate premises out of hours.
• Assist in the protection of the property assets. Support the estate’s brand values through the appearance of the manor house and surrounding estate.

Caretaking:

• Carry out caretaking duties, minor repairs, and maintenance to the estate.
• Undertake regular building inspections, including heating, lighting, fire, and alarm systems to ensure they are in good working order; inform senior managers of any major repairs or maintenance work identified.
• Grounds maintenance including general gardening and cleanliness of the estate grounds and buildings’ exteriors.
• Work with the General Manager to anticipate, prevent, mitigate, and manage hazards.
• Supervise external contractors whilst on site.
• Maintain accurate logs in the event of fire, flood, breaking and entering, accident, or damage.

Events/Porter:

• Aid in organising the manual set-up of events taking place across the estate, as required.
• Provide a friendly and professional induction to guest check-in/out at the property.
• Carry out fire tests, drills, and evacuation exercises for staff.
• Contribute to the moving of furniture and deliveries, along with assisting the room service staff with laundry, rubbish, and manual tasks.
• Always ensure the safety of guests with hazards such as slips, trips, and falls.
• Any other reasonable duties, taking into consideration ability, training, experience, and qualifications.

Skills, Knowledge and Experience:

• Training in Health & Safety, Fire Marshall duties and First Aid would be required/provided.
• Ability to carry out minor skilled repairs and maintenance work e.g., woodwork, plumbing, painting and decorating.
• Able to work under own initiative, under pressure within structured timescales.
• Have a high quality, methodical approach to work.
• Customer focused, generates new ideas and working practices to exceed expectations without being prompted.
• Strong communicator, able to listen to and assess the estate’s needs and summarise building issues in simple easily understandable terms.
• An enhanced DBS check will be required.

Attribute Requirements:

• Positive ‘can do’ attitude
• Proactive approach to work
• Team player
• Loyal, discreet, and reliable

Benefits:

• Full time, year-round, residential position. On-site accommodation will be provided.
• Partly furnished apartment style accommodation, the salary is inclusive of rent, council tax and reasonable utility bills.